About Us

About Taylor Made Outcomes

Founded in June 2019, Taylor Made Outcomes provides support to people living with disability.

After spending 25 years working for large providers of disability supports, Owner/Director Mandy Drain started Taylor Made Outcomes, with a focus on delivering quality, trauma informed and person-centered supports, without the constraints of high overheads and back office expenses.

Mandy and her team have a strong reputation for being professional, responsive, reliable and knowledgeable about the NDIS.  They are passionate about assisting and empowering people to live their best life and reach their goals.

Mission

To listen to people with disability

Vision

To be recognized for integrity, knowledge and experience

Taylor Made Outcomes - Recognition

      • 2019 (August) Taylor Made Outcomes receives NDIS Registration
      • 2021 (June) Taylor Made Outcomes named as a finalist in the 2021 Illawarra and South Coast Local Business Awards
      • 2021 (June) Mandy Drain named a finalist for the 2021 Business Person of the Year – Illawarra and South Coast Local Business Awards
      • 2022 (February) Mandy Drain named 2021 Business Person of Year at the Illawarra and South Coast Local Business Awards
      • 2022 (July) Taylor Made Outcomes passed their 3 year NDIS Audit
      • 2022 (August) Taylor Made Outcomes named as a finalist in the 2022 Illawarra and South Coast Local Business Awards
      • 2022 (September) Taylor Made Outcomes is named the NSW Mental Health Organisation of the Year 2022
      • 2022 (September) Mandy Drain is named Small Business Champion Influential Woman finalist
      • 2022 (September) Taylor Made Outcomes is named Community Services Small Business finalist
      • 2023 (March) Mandy Drain is named IWIB Business Women’s Awards 2023 – Business Woman of the Year finalist
      • 2023 (April) Taylor Made Outcomes is named Winner of 2023 Australian Small Business Champion Awards – NDIS Provider
      • 2023 (May) Mandy Drain is named Winner of the IWIB Business Women’s Awards 2023 – Business Woman of the Year
      • 2024 (March) Taylor Made Outcomes is named IWIB Business Women’s Awards 2024 – Best Business finalist
      • 2024 (March) Mandy Drain is IWIB Business Women’s Awards 2024 – Innovative Business Woman finalist