Meet Our Team

Josh Cunningham

Support coordination

Josh Cunningham, Support Coordinator at Taylor Made Outcomes.

Josh has worked in the disability sector since 2013. He started off his career volunteering and then through employment as a support worker within supported independent living (SIL).  Josh supported numerous participants with understanding the NDIS as it was rolled out. He later worked through a variety of other placements as a support worker, before moving into management roles. During his employment he also completed his Diploma of community services.

Josh has always had a passion for helping others. He has a strong belief that everyone should have access to the same opportunities. He made his way into support coordination to take on new challenges and to continue expanding on his knowledge of the disability sector. His aim is to try to continue supporting others to live a more independent and rewarding life.


Kim Griffiths

Support coordination / Psychosocial Recovery Coach

Kim Griffiths – Support Coordinator/Psychosocial Recovery Coach

Kim made a career change 8 years ago and started working in Community Services as she always had a passion for helping others and wanted to give back to the community.

Kim has completed a Diploma in Counselling and Certificate IV in Community Services and her first role in disability was working in Disability Employment Services where she gained a wealth of knowledge and skills. Kim is continually updating her knowledge and skills and has completed other courses including a Statement of Attainment in Case Management and other courses relevant to the Support Coordinator and Psychosocial Recovery Coaching roles.

Kim worked in Support Worker roles in Aged Care and Mental Health before starting work in the NDIS space, firstly assisting Participants with psychosocial disabilities to access the NDIS and then transitioning over to a Support Coordinator role assisting Participants with psychosocial disabilities.

Kim has worked with a variety of participants as a Support Coordinator and more recently as a Psychosocial Recovery Coach, and really loves what she does.

Kim feels grateful to be now working with the awesome team at Taylor Made Outcomes.


Zondrae Hodges

Support coordination

Zondrae has a background in early childhood education focussing on Autism Spectrum Disorder and other disabilities.  With over ten years experience working with children, Zondrae understands the importance of support for families in the early years.

Zondrae holds a Bachelor of Behavioural Studies with a focus on educational psychology.  Her experience working with young children allows her a greater understanding of the challenges faced by families new to the disability community and the NDIS.

As a parent of a young adult with complex support needs, Zondrae brings lived experience to Taylor Made Outcomes and those she serves.


Tiffany Halshaw

Psychosocial Recovery Coach / Support coordination

Tiffany Halshaw,  Psychosocial Recovery Coach / Support coordinator for Taylor Made Outcomes.

I have always had a strong  passion for helping people specializing mainly with psychosocial supports.

I like to work within a holistic and person centered setting, focusing on individuals own strengths and insights and helping them to achieve their goals.

I believe all individuals are unique and deserve to be treated equally, with respect  and dignity.

I first embarked on this wonderful journey volunteering as a peer worker with disengaged youth in 2011.

From there on, I knew this was my passion and I wanted to continue to make a difference in peoples life’s and work with them to achieve their goals.

I completed my certificate III in disabilities and  then began my first role as a support worker In disabilities and mental health within a day programs, and in a residential setting providing community support and personal care.

I also worked one on one with complex intellectual and psychosocial disabilities.

Following these wonderful years as a support worker I took some time off to have my 3 children and then continued my role as a support worker as a sole trader in psychosocial disabilities helping individuals reach their goals and access the community.

I then began my diploma in counseling( qualifying) before being asked to join an amazing team – Taylor made outcomes which is where I feel at home.

I look forward to continuing this journey providing person centered support to individuals through the NDIS .


Emma Devlin

Support coordination

Emma Devlin, Support Coordinator at Taylor Made Outcomes

Emma is originally from Ireland where she completed a Masters in Abnormal and Clinical Psychology and an undergraduate degree in psychology. Emma is also a qualified play therapist.

Emma moved to Australia in 2015, where she has held many different roles in the disability sector including, support worker, team leader, acting manager of a children’s respite centre, play worker, and finally a support coordinator.

Emma has a passion for working with children especially those with ASD, trauma, and DCJ involvement.

Emma can be described as friendly, compassionate, empathetic and ambitious. After living with a parent with a physical disability and a sister with a learning disability, Emma has seen the positive impact an engaged team can have on a person’s life and therefore is committed to serving participants to the best of her ability.