Meet Our Team

Josh Cunningham

Support coordination

Josh Cunningham, Support Coordinator at Taylor Made Outcomes.

Josh has worked in the disability sector since 2013. He started off his career volunteering and then through employment as a support worker within supported independent living (SIL).  Josh supported numerous participants with understanding the NDIS as it was rolled out. He later worked through a variety of other placements as a support worker, before moving into management roles. During his employment he also completed his Diploma of community services.

Josh has always had a passion for helping others. He has a strong belief that everyone should have access to the same opportunities. He made his way into support coordination to take on new challenges and to continue expanding on his knowledge of the disability sector. His aim is to try to continue supporting others to live a more independent and rewarding life.


Zondrae Hodges

Support coordination

Zondrae has a background in early childhood education focussing on Autism Spectrum Disorder and other disabilities.  With over ten years experience working with children, Zondrae understands the importance of support for families in the early years.

Zondrae holds a Bachelor of Behavioural Studies with a focus on educational psychology.  Her experience working with young children allows her a greater understanding of the challenges faced by families new to the disability community and the NDIS.

As a parent of a young adult with complex support needs, Zondrae brings lived experience to Taylor Made Outcomes and those she serves.


Tiffany Halshaw

Psychosocial Recovery Coach / Support coordination

Tiffany Halshaw,  Psychosocial Recovery Coach / Support coordinator for Taylor Made Outcomes.

Tiffany has always had a strong passion for helping people and working with them to achieve their goals. She likes to work within a holistic and Person-Centred setting, focusing on individuals’ strengths, insights and ensuring that they are at the core of all decision making.
After caring for a loved one living with Mental health, she recognised the importance of person-centred care and the positive impact this can have on a person’s life. From then on, she knew that supporting individuals to meet their goals was her passion.
Tiffany started her professional journey working as a peer worker with disengaged youth in 2011.
Following this, she began the role of a Support Worker in Disabilities and Mental Health within day programs and residential settings, working with Complex Intellectual and Psychosocial Disabilities.
She was then asked to join the team at Taylor Made Outcomes as a Support Coordinator and Psychosocial Recovery Coach, which is where she feels at home.

Tiffany holds her Certificate III in Disabilities, Diploma in Counselling, and other various certificates in Mental Health, and Trauma-Informed Care.
In Tiffany’ spare time, she enjoys participating in Arts and crafts, and spending time in Nature with her family.
She looks forward to continuing her journey providing Person-Centred support to individuals through the NDIS.


Emma Devlin

Support coordination

Emma Devlin, Support Coordinator at Taylor Made Outcomes

Emma is originally from Ireland where she completed a Masters in Abnormal and Clinical Psychology and an undergraduate degree in psychology. Emma is also a qualified play therapist.

Emma moved to Australia in 2015, where she has held many different roles in the disability sector including, support worker, team leader, acting manager of a children’s respite centre, play worker, and finally a support coordinator.

Emma has a passion for working with children especially those with ASD, trauma, and DCJ involvement.

Emma can be described as friendly, compassionate, empathetic and ambitious. After living with a parent with a physical disability and a sister with a learning disability, Emma has seen the positive impact an engaged team can have on a person’s life and therefore is committed to serving participants to the best of her ability.


Jocelyn Ehlers

Support coordination

Jocelyn Ehlers – Support Coordinator for Taylor Made Outcomes

Jocelyn is originally from Canada where she completed an Undergraduate degree in Psychology and Sociology (honours). After visiting Australia over 5 times throughout her life and falling in love with the country and its support services, Jocelyn decided to formally migrate to Australia. Jocelyn is passionate about continuing to grow her education and understanding in the mental health world and intends to complete her Master of Psychology.

Jocelyn places significant value on the core items in the disability and mental health field including person-centred approaches. This encompasses ensuring that the individual participant always remains the focus of any work and support implemented, to ensure they are in control of their own lives. In addition, Jocelyn believes in holistic approaches catering to individuals’ strengths and passions.

Jocelyn has a passion for mental health and has worked extensively in this area in her home country and has volunteered with individuals living with both intellectual disabilities, psychosocial disabilities and in aged care facilities to gather a broader understanding of peoples lives.

Outside of work, Jocelyn is passionate about plants and is excited to discover all of Australia’s natural world. Jocelyn is grateful and excited to be a part of the Taylor Made Outcomes team.