Josh Cunningham
Support coordination
Josh Cunningham, Support Coordinator at Taylor Made Outcomes.
Josh has worked in the disability sector since 2013. He started off his career volunteering and then through employment as a support worker within supported independent living (SIL). Josh supported numerous participants with understanding the NDIS as it was rolled out. He later worked through a variety of other placements as a support worker, before moving into management roles. During his employment he also completed his Diploma of community services.
Josh has always had a passion for helping others. He has a strong belief that everyone should have access to the same opportunities. He made his way into support coordination to take on new challenges and to continue expanding on his knowledge of the disability sector. His aim is to try to continue supporting others to live a more independent and rewarding life.
Brittany Colless
Manager – Plan Management and Participant Engagement
Brittany Colless – Manager – Plan Management and Participant Engagement
Brittany has four years’ experience within the NDIS Industry as a Senior Plan Manager, Operations Manager and Participant Engagement Officer supporting families and participants across the Illawarra. Brittany is currently the Manager of Plan Management and Participant Engagement and holds her certificate IV in Business Management and Leadership.
Brittany has a passion for ensuring participants NDIS plans are being managed correctly and used to their full potential so participants can have the right and best supports in place to help them achieve their goals . Brittany enjoys communicating with participants and families and offers guidance leading to the people she serves feeling comfortable knowing their plans are in great hands here at Taylor Made Outcomes. Brittany ensures that all participants, providers as well as her peers are treated with respect, given correct guidance, support and knowledge. Brittany also works with providers to ensure their invoices are managed and processed in a timely manner ensuring the NDIS guidelines are followed and understood. Brittany holds a Certificate IV in Business Management and Leadership
Josh Bale
Plan Manager
Josh Bale – Plan Manager
Josh works for the Plan Management team, being his first role in the NDIS industry.
Josh strives to ensure provider payments are processed in a timely manner and that the NDIS guidelines are being followed.
Jamie Ryan
Plan Manager
Plan Manager – Taylor Made Outcomes
Nobody knows his true identity… but what we do know is that Jamie is a valued member of the Plan Management team at Taylor Made Outcomes. With a strong focus on accuracy and reliability, he ensures provider payments are processed efficiently and always in line with NDIS guidelines.
Jamie takes pride in supporting both participants and providers, creating a smooth and stress-free plan management experience for everyone he works with.
Nicole Ryan
Plan Manager
Nicole Ryan – Plan Manager
Nicole holds a part-time role within the Plan Management team and enters the NDIS Industry with a Corporate Banking background.
Nicole has a passion for detail and getting things right, which includes getting invoices paid in a timely and compliant manner. She hopes her contribution to Taylor Made Outcomes can help participants have a pleasant NDIS experience, while making the most out of their NDIS funding. She also hopes to build and maintain strong relationships with local providers.
Nicole has been living in the Illawarra for the past 20 years and enjoys being a Mum of two.